To drive revenue from the Strategic Account Management team which holds a growing portfolio of Cision’s most important insight clients. To effectively manage a territory in conjunction with pre-set revenue and performance related targets.
Pre-set revenue and performance targets would include revenue retention rates and upsell opportunities within a defined portfolio of customers.
The role is defined but not limited to the following duties and responsibilities:
- To reach or exceed annual and monthly personal targets across Media Analysis, Media Monitoring, Media Database, Insight services and social media within Strategic accounts.
- Compile and implement a sales plan for the territory.
- Create and maintain a highly focussed culture with an emphasis on proactive contact.
- Compile supplementary sales plans and projects as appropriate across the year.
- To drive revenue from existing Strategic clients, across all Cision portfolio of PR products and services.
- Predict future downturns in revenue and ensure plans in place to make up short fall.
- Formulate and implement account management strategies that provide an appropriate level of focus on clients relative to requirements, budget, and future revenue potential.
- Complete management responsibility for your territory involving planning, revenue management, forecasting, and analysis.
- Key member of the UK account management team, responsible for innovative, motivational, and highly focused techniques, tactics and initiatives.
- Develop a comprehensive understanding of all Cision and Brandwatch products and services and the competitor marketplace.
- Liaise with internal teams including but not limited to Marketing and Events to identify, plan, and execute campaigns, Operations and Client Service to maintain a shared understanding of client satisfaction, risk and actions to mitigate.
- Work with product to provide feedback on current and future client requirements.
- Ensure affective adoption and usage of the CRM system to provide management visibility.
Essential skills and experience:
- Track record of exceeding targets.
- Ability to communicate and influence at all levels within the organisation.
- Ability to build and foster relationships with key stakeholders within the organisation.
- Problem solver.
- Customer focus.
- Negotiation skills.
- Results focus.
Key internal relationships:
- Customer Service
- Operations team
- Finance
- Marketing
- Insight
- Legal
What we offer:
- A competitive compensation package with a solid base salary and an uncapped commission model.
- A role within a high-performing sales team at a growth-driven company.
- An open, informal, diverse, and multinational working environment, including flexible working arrangements.
- 25 days of PTO per year to support a healthy work-life balance, plus paid sick days.
- Comprehensive employee benefits, including a personal pension scheme, life insurance, a healthcare cash plan, dental contributions, gym subsidies, cycle-to-work schemes, and discounts on dining.
- Access to a Virtual GP service.
- Employee Assistance Programme (EAP) for support and well-being.
- Eye care test contributions.
- Participation in the Cision Global Charitable Giving Program.