People Operations Manager, Americas

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

Cision employs the brightest, most passionate people in the tech industry. We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. 

As People Operations Manager, you will be a member of our newly created global People Operations team, reporting to the VP, Global Head of People Operations. You will lead a team who will be responsible for supporting employees throughout their full lifecycle including but not limited to onboarding, offboarding, benefits administration, creating and maintaining personnel records, employment changes in our Human Resource Information System (HRIS), and supporting with ad hoc people related inquiries. You will also act as a strategic partner to your People Partner colleagues in the US, Canada, LATAM, and Mexico. You will be part of a People team that is supporting and collaborating with all our Cision group offices around the world, and will be directly responsible for policy and compliance in The Americas in partnership with the VP, Global Head of People Operations. 

You are detail oriented, comfortable leading a team and developing relationships with relevant stakeholders, and not intimidated by systems or data, also a team player that fundamentally believes we are stronger together. 

What you'll do: 

Lead and develop a team of 2-4 people who will support People Shared Services across The Americas. 

Ensure the proper management of all things related to the employee E2E lifecycles such as onboarding, offboarding, employment verifications, data entries and changes in the HRIS, contract extensions, and leave management. 

Ensure the proper organization, maintenance, and accuracy of personnel records. 

Ensure a first-class level of support to Cision employees by ensuring the team is managing a People team inbox and responding to employee inquiries in a timely manner. 

Oversee and help the team to work closely with our internal payroll team to collate and manage accurate and timely data before the end of each monthly pay cycle (if/as needed). 

Support the People Partners with general administration and special projects as needed. 

Work closely with the VP, Global Head of People Operations on strategic projects such as onboarding and offboarding processes, central file management platform, handbook and policy harmonization, People Team data and system training. 

Own and evaluate the contractor management process for The Americas 

Audit payroll data/ inputs and act as the point of escalation for the team 

Act as the default HRIS approver on behalf of the VP, Global Head of People Operations 

Draft and arrange employee communications as needed in partnership with the Global Head of Employee Experience. 

Co-create and regularly update the People knowledge hub (intranet) consisting of various employee forms, policy and FAQ documents 

Provide counsel and training where needed to other members of the People Team on local policies, employment practices and payroll impact 

Help to maintain employee handbooks, policy documents. Work closely with the Legal team and external advisors to ensure compliance with current local legislation 

What you'll have: 

US employment policy knowledge 

Outstanding written and verbal English communication skills 

Minimum 2-3 years prior experience in similar role or field of work 

Excellent MS Office Suite skills and experience 

Experience with UKG and ADP is a plus 

You are: 

Detail oriented and have a structured approach to your daily tasks 

Comfortable working with data, numbers and formulas within Excel, including functions like Pivot tables, VLOOKUP, etc. 

Confident with HRIS and employee data management systems 

Eager to work in a global team and lean in to support other employee groups as needed 

Service-minded, ‘Can do’, problem-solving attitude to both small and big tasks 

Physical Requirements: Job requires employee to sit for extended periods of time.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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