Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
The Sales Operations Specialist will play a vital role in supporting the sales process by ensuring efficient and compliant deal input and closure processes. This position requires fluency in French and collaboration with various teams to create optimized processes, support system implementations, and perform required analyses to drive business outcomes. Join our team to help streamline sales processes, support sales activities, and drive business growth through optimized operations!
Primary Objectives:
- Ensure deal input and closure processes adhere to commercial guidelines and support sales activities.
- Manage deal structure, pricing, products, amendments, and contract reviews.
- Collaborate with Commercial Operations, Sales leadership, Finance, and Contracts Administration to govern business requirements and processes.
- Support the implementation of systems or tools for the Sales Operations team.
- Perform analysis and report outcomes to optimize processes and scale the business.
Key Accountabilities & Performance Measurements:
- Deal Governance and Process Adherence:
- Ensure all deals comply with commercial guidelines and established processes.
- Manage and oversee deal structure, pricing, product amendments, and legal/contract reviews.
- Collaboration and Support:
- Collaborate with Commercial Operations, Sales leadership, Finance, and Contracts Administration.
- Govern business requirements and processes to support sales operations functions.
- Provide support for the implementation of new systems and tools.
- Analysis and Reporting:
- Perform detailed analysis to identify areas for process improvement and optimization.
- Generate reports on deal outcomes, highlighting key metrics and insights.
- Use analytical insights to drive decision-making and improve sales operations efficiency.
- Process Optimization:
- Create and maintain optimized processes to scale the overall business.
- Continuously seek opportunities to streamline sales operations and improve efficiency.
- Implement best practices and standardized procedures.
- Sales Support:
- Assist sales teams with deal structuring, pricing strategies, and contract negotiations.
- Provide guidance and support on amendments and legal/contract review processes.
- Ensure timely and accurate processing of sales deals.
- System Implementation and Maintenance:
- Support the implementation and maintenance of systems or tools for the Sales Operations team.
- Ensure that systems are optimized for efficiency and accuracy.
- Provide training and support to team members on new systems and tools.
Knowledge, Skills, and Experience
- Formal Qualifications/Certification:
- Bachelor’s degree in Business, Finance, Operations, or a related field is required.
- Relevant certifications or advanced degrees are advantageous.
- Experience:
- 3-5 years of experience in sales operations, deal desk, finance, or a related field.
- Experience working with sales teams and managing deal processes.
- Skills & Attributes:
- Fluency in French and English is required.
- Strong understanding of commercial guidelines and deal structuring.
- Excellent analytical and problem-solving skills.
- Proficient in MS Office, particularly Excel, and experience with CRM and ERP systems.
- Strong communication and collaboration skills.
- Detail-oriented and highly organized.
- Ability to work independently and as part of a team.
- Capable of managing multiple tasks and priorities in a fast-paced environment.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
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